Have questions about how Zendacare works? You're in the right place. Below are detailed answers to help you get the most out of our healthcare platform — from scheduling appointments and joining video consultations, to changing your app theme and everything in between.
Zendacare is a digital healthcare platform that gives users fast, remote access to licensed doctors, therapists, and specialists. Whether you're seeking general consultations, chronic care management, or mental health services, Zendacare connects you with professionals without the wait or travel.
You can request an appointment by tapping the 'Request Appointment' button on the homepage. You'll be guided to select your health concern, choose a doctor or let the system auto-match you, and confirm a convenient time slot.
Yes, Zendacare allows you to browse available doctors, view their specialties and ratings, and book directly with your preferred provider. This helps you maintain consistency in your care and build a trusted relationship.
Doctors can log into the Zendacare dashboard and navigate to the 'Availability' tab to choose specific days and time slots they’re available. These schedules are instantly reflected in the patient booking system.
After the session, doctors can provide digital prescriptions, consultation notes, follow-up dates, and additional care instructions. These are securely saved in your patient dashboard for easy access later.
At the scheduled time, visit your appointment page and tap 'Join Call'. This launches a secure, HIPAA-compliant video call room with your doctor. No external app is needed.
Yes, you can toggle your microphone and camera at any time during a session using the built-in controls. You can also configure these preferences in your profile settings for future calls.
Zendacare supports Light and Dark themes for comfortable viewing. Visit your profile settings and select your preferred mode. You can also set it to follow your device’s default theme.
Yes. You can manage care for your children, parents, or dependents under one account. Each family member has a separate health profile, and you can switch between them as needed.
Zendacare offers general health consultations, pediatrics, dermatology, mental health services, women's health, and chronic disease support. All services are accessible via video, messaging, or scheduled calls.
Absolutely. Zendacare uses end-to-end encryption and complies with strict healthcare data protection standards. Your medical history, consultations, and personal details are fully secured.
Yes. You can reschedule or cancel from your dashboard anytime before the consultation starts. Notifications will automatically be sent to your doctor to keep them informed.
